NOTE: Click here to view a printer-friendly version of this tutorial.

Resolving Outlook Express Error 800ccc0d

This page will help you resolve Outlook Express error 800ccc0d (host not found). Find the example that matches the protocol listed in your error message (POP3 or SMTP) then read about common causes of these error messages.

1. Error Message: 800ccc0d - Protocol: POP3

   

   This error message tells us "The host 'mail.example.com' could not be found". The message also tells us that the "Protocol" is "POP3".

   The most common cause of this error is a misspelling of your Incoming (POP3) mail server. If you see that the host is misspelled, review the Outlook Express - Setup Tutorial page to find where you can fix the misspelling of your Incoming (POP3) mail server.

   Other causes of this error are usually DNS related and generally indicate a local computer or network configuration problem. Use the "nslookup" tool on your computer to confirm that your computer can resolve an IP address (ie: 172.16.13.44) for the mail server hostname (ie: mail.example.com).

   

2. Error Message: 800ccc0d - Protocol: SMTP

   

   This error message tells us "The host 'mail.example.com' could not be found". The message also tells us that the "Protocol" is "SMTP".

   The most common cause of this error is a misspelling of your Outgoing (SMTP) mail server. If you see that the host is misspelled, review the Outlook Express - Setup Tutorial page to find where you can fix the misspelling of your Outgoing (SMTP) mail server.

   Other causes of this error are usually DNS related and generally indicate a local computer or network configuration problem. Use the "nslookup" tool on your computer to confirm that your computer can resolve an IP address (ie: 172.16.13.44) for the mail server hostname (ie: mail.example.com).