Configuring the Microsoft Outlook Email Client

This step by step tutorial walks you through configuration of your email account in the Microsoft Outlook email client for use with your DNI email account.

1. Click "Tools"

   

   After you have opened your Microsoft Outlook email client, begin by choosing the "Tools" dropdown menu.

   

2. Click "E-mail Accounts..."

   

   Next, click on the "E-mail Accounts..." menu item to view your E-mail Accounts setup window.

   

3. Choose "Add a new e-mail account", then click "Next"

   

   You should see an E-mail Accounts setup window like the one above. Click on the "Add a new e-mail account" option, then click on the "Next" button.

   

4. Choose "POP3", then click "Next"

   

   Choose the "POP3" option, then click "Next" to continue.

   

5. Enter your Internet E-mail Settings, then click "More Settings"

   

   Enter the following Internet E-mail Settings, then click "More Settings" to continue.

   • Your Name: Enter your name in this field exactly as you want it to appear to others. This is the name others will see each time they receive an email message from you.
   • E-mail Address: Enter your email address in this field. This is the email address others will see each time they receive an email message from you. Click "Next" to continue.

     NOTE: If you setup any email aliases for your email address within your DNI control panel, you can enter your email address or any of your email aliases here. For example, if Jane Doe's last name had changed to Smith, she could simply create an email alias of "jsmith@example.com" for her address, and then enter this new email alias here so that other people would see her new "jsmith" email address.

   • Incoming mail server (POP3): Type "mail." followed by your domain name (everything after the "@" in your email address) in each field. Your incoming POP3 mail server and your outgoing SMTP mail server names will normally be the same.
   • Outgoing mail server (SMTP): Type "mail." followed by your domain name (everything after the "@" in your email address) in each field. Your incoming POP3 mail server and your outgoing SMTP mail server names will normally be the same.
   • User Name: Type your account name (this is your PRIMARY email address) in this field.
   • Password: Type your account password in this field.

     NOTE: You should test your email address and password by logging into the DNI Webmail site. If you are unable to login to the DNI Webmail site, you are using the wrong email address or password.

   

6. Review General settings, then click "Outgoing Server" tab

   

   When the More Settings window appears (similar to above), you should see the General account settings. You should not need to change anything on this page. Click "Outgoing Server" tab to continue.

   

7. Update Outgoing Server settings, then click "Connection" tab

   

   First, enable the option "My outgoing server (SMTP) requires authentication". NOTE: If you do not enable this option, you will only be able to send email to other DNI customers. You will receive "relaying denied" (or similar) error messages when you try to send email to non-DNI customers.

   Second, confirm the option below is set to "Use same settings as my incoming mail server", then click the "Connection" tab to continue. NOTE: If this is not set correctly, you may be prompted for your account username and/or password each time you try to send email.

   

8. Review "Connection" settings, then click "Advanced" tab

   

   Read the note below and take action as necessary, then click "Advanced" tab to continue.

   NOTE: The "Connect using my local area network (LAN)" option should be selected, UNLESS you are using dialup internet to check your email and seem to be having problems checking your email. If you are using dialup internet and seem to have problems checking your email, select the "Connect using my phone line" option and choose your dialup account from the "Use the following Dial-Up Networking connection" dropdown menu. This will force Microsoft Outlook to use the correct dialup account to check your email.

   

9. Update Advanced settings, then click "OK" to finish

   

   You should update the following settings on the Advanced settings page, then click "OK" to close the More Settings window.

   • The "Outgoing server (SMTP)" setting should change from "25" to "8025".
     Most internet providers prevent their customers from sending mail on port 25. Changing this setting to 8025 allows you to bypass this common provider restriction.
   • The "Leave a copy of messages on server" option should be ENABLED.
     Be sure to enable the next option too, or your mailbox will fill up and bounce all of your new email. This option allows you access to your recent email through the DNI Webmail site since recent copies of your messages will be kept on the DNI servers.
   • The "Remove from server after X days" option should be ENABLED and set to "5" days.
     Although we recommend 5 days, you could adjust this option. If you set this option too high (ie: 20 days), your mailbox may fill up and bounce all of your new email.
   • The "Remove from server when deleted from Deleted Items" option should also be ENABLED.
     When this option is enabled, any email you delete in Outlook Express will be deleted from the server. If you use DNI Webmail, you will not need to see messages you have already deleted in Outlook Express.
   

10. Review E-mail Account settings, then click "Next" button

    

    Review each field on the E-mail Accounts page for correct spelling, then click the "Next" button to continue.

    

11. Click "Finish" to continue. You are NOT done!

    

    Click "Finish" to close the E-mail Account setup wizard. You should continue following the steps below to fine tune your Microsoft Outlook settings.

    

12. Click "Tools"

    

    After you have finished the setup wizard, continue by choosing the "Tools" dropdown menu.

    

13. Click "E-mail Accounts..."

    

    Next, click on the "E-mail Accounts..." menu item to view your E-mail Accounts setup window.

    

14. Choose "View or change existing e-mail accounts", then click "Next"

    

    You should see an E-mail Accounts setup window like the one above. Click on the "View or change existing e-mail accounts" option, then click on the "Next" button.

    

15. Review E-mail Account list, then click "Finish"

    

    Confirm your DNI email account is the default account. The "Type" next to the account should say "POP/SMTP (Default)". If it is not, click on the account to highlight the account then click "Set as Default" button to make this the default account.

    You should delete any extra accounts! Unless you use Microsoft Outlook with more than one email address, you should only see one email account in the list.